

Minimize Email Misunderstandings
In the age of electronic communication, most businesses now depend on email messages for important customer, partner, and employee...


Do You Need to Update Your Email and Online Identities?
Email composition, subject lines, salutations – and even addresses – are critical components of your business writing. With Business...


Five Misused Word Pairs
Some words suffer misuse, abuse and confusion on a regular basis. The longer it’s been since English composition class, the harder it is...


What Does Writing Have to Do With Leadership? Plenty!
You might think being a good leader has more to do with organization skills and drive than basics like good writing. But few – if any –...


Don’t Dwell on a Draft
At Business Writing That Counts! we believe strongly in using tools like idea mapping to outline writing assignments, or at least...


In Closing: Improve Email Sign-offs
We’ve spent lots of time on our blog and in our workshops and online courses helping business writers compose better, clearer email...


Business Email: It’s More Than Great Content
Let’s face it – email messages make up the bulk of important business communication. Just last month, we gave tips on effective business...


This Month's Grammar Rule: Use the Right Pronoun
In the quest to be gender neutral in business writing, or maybe just because it’s easier, writers often misuse pronouns. The most common...


This Month's Grammar Rule: Me, Myself and I
Pronouns trip up some of the bet business writers. A pronoun is a stand-in word for a noun. For example, "he" stands in for "Jonathan:"...


Write Quickly. Edit Slowly
I know writing can be a chore for some, and we offer regular tips, such as idea mapping, to help speed up the process for business...