First Impressions—Even Virtual Ones—Are Important!
As Will Rogers said, "You never get a second chance to make a first impression." And training in networking or other interpersonal skills...
Remember the Reader – and the Cheese!
You've got a Friday deadline on marketing copy for a new product your company unveils next month. And you've been given a list of product...
Using These 10 Words Incorrectly Reflects Poorly on You
When communicating in business writing or speaking, using the right word helps get your point across. Using the wrong word can backfire,...
Patch writing in Business Communication
We’ve all heard of plagiarism, a problem that’s all too common with so much information available online. But what is patchwriting?...
Bad Writing Costs Billions
It warms the cockles of my heart when I see other writers stand up against bad writing! You have heard me say it forever—writing is the...
Five Tips for Employee Email Success
The days of the employee memo are gone, but email is alive and well as a critical means of internal communication. If you send an email,...
Is the Period Past its Prime?
David Crystal, a professor in Wales and author of more than 100 books on language, says punctuation is evolving, or even going away...
Is Good Grammar Gone?
Five Reasons Why Grammar Still Matters Digital communication has shortened messages and made writing less formal in many situations,...
Five Reasons To Improve Your Email Writing Skills
Email has become the most important vehicle for business communication. When done well, email messages can increase sales and goodwill or...
How Did “Y’All” Start?
Perhaps the most well-known slang terms comes to us via friendly Southerners. The pronoun “y’all,” which is so widely accepted that it...
