

First Impressions—Even Virtual Ones—Are Important!
As Will Rogers said, "You never get a second chance to make a first impression." And training in networking or other interpersonal skills...


Is Good Grammar Gone?
Five Reasons Why Grammar Still Matters Digital communication has shortened messages and made writing less formal in many situations,...


Gaps in Grammar Skills
You and your employees don’t have to diagram sentences to brush up on essential grammar skills. But you should recognize how much grammar...


Write Email Messages at Third-grade Level for Success
You want your email message read, and usually you want a response. That’s especially true in marketing messages. How do you increase...


Keep it "Short and Sweet" in Business Writing
Writing with clarity is essential, but writing with brevity is more difficult, especially in business writing. For example, a manager...


Misunderstandings in Email Messages
Instantaneous messages on social media or through email can be fraught with errors and create misunderstandings. Learning to write...


Six Subject Line Tips that Work
1. The best advice is to get to the point. For business communications in particular, it’s best to let recipients know what the message...


Ban These Five Grammar “Gotchas” From Your Writing
Let’s face it: One of the most difficult aspects of English writing is the misuse and abuse of words. For nearly every rule, there’s an...