Suggested Completion Time: 2 hours

Email has become the single most important communication tool in business today. Unfortunately, poorly written emails damage relationships, ruin sales opportunities, and prevent career advancement. Every email sent is scrutinized.

• Are you overwhelmed with the amount of emails you send and receive?

• Do you often think that your email could have had more impact?

In this interactive self-study course, you will learn how to optimize your email flow, write emails that get read and acted on, evaluate tone and how to use it based on your reader.Value to YOU: Nothing is more essential in improving your writing than to have someone guide you along the way.

That's what our writing coaches do!At the completion of this course, you will receive a personalized feedback letter from one of our writing coaches, outlining your writing strengths and challenges based on this course.Course OutcomesYou will learn how to:

• Utilize time management strategies to optimize email flow
• Write with clarity by eliminating passive voice, long sentences, jargon, redundancies
• Generate clear, concise emails quickly
• Make the message easily accessible with easy-to-read, eye-appealing layouts
• Review the rules of email etiquette that create a professional image

Suggested Completion Time: 1 hour

Are you wasting time just getting organized to start a writing project? This short, yet very powerful course will help you overcome writer's block and recapture lost time by using Idea Mapping—the shortest distance between an idea and a finished product.

Learn how to quickly organize your thoughts by creating an Idea Map. Based on the latest brain research, these powerful and proven techniques can cut your organizing time down to minutes. Idea Mapping can be applied throughout your writing project. Idea Mapping gives structure to your ideas while helping you unlock your creative genius.You will learn how to:

• Generate ideas or organize data quickly
• Eliminate writer's block
• Idea Map the concepts the reader needs to know to accomplish your goal
• Reduce the "getting started" writing step by half

Suggested Completion Time: 2 hours

The competition is fierce. Your clients are spending less and expecting more. As a result, you need to produce more powerful and compelling documents in less time than ever.

This interactive self-study course presents a unique three-step numbering system that can be used no matter what you have to write. Along with strategies to create clearer, simpler and more compelling documents, you will learn how to get writing immediately.

Value to YOU: Nothing is more essential in improving your writing than to have someone guide you along the way. That's what our writing coaches do!

At the completion of this course, you will receive a personalized feedback letter from one of our writing coaches, outlining your writing strengths and challenges based on this course.

You will learn how to:

• Use an easy numbering system for writing logical, clear communications

• Write effective messages that motivate the reader to act

• Present ideas so readers cannot possibly misunderstand

• Unpack your ideas logically to shorten response time

Suggested completion time: 2 hours

In today's competitive market, your readers are keeping score. A lack of clarity or failing to engage your reader guarantees your message goes to the bottom of the pile. Go beyond the level you are now and learn techniques that the professionals use. The result will be writing that targets your reader so that your message comes through loud and clear.

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Make your letters, manuals, newsletters, proposals, and emails grab attention with sharp and shiny sentences. From simple rules that guarantee simplicity to proofing your work for error-free documents, you will gain career-enhancing skills. Nothing is more essential in improving your writing than to have someone guide you along the way.

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At the completion of this course, you will receive a personalized feedback letter from one of our writing coaches, outlining your writing strengths and challenges based on this course. You will learn how to:

• Reduce your sentences by eliminating unnecessary words that muddy the message

• Write with sentence variety for more interesting content

• Avoid time-consuming rewrites

• Know why there and passive verbs drag down your writing  

• Apply readability statistics to all your documents

• Target your reader with the right message

Suggested Completion Time: 60-90 minutes

Present yourself in the best light possible by ensuring your documents are grammatically correct. Your goal is to deliver quality products and services--make certain all your written communications have the same polish. Learn techniques to fine-tune any document and review the most important principles behind business writing.

Get a grip on the most important grammar rules--the ones that really count!You will learn how to: 

• Recognize and prevent the ten most common grammatical errors
• Apply tips to remember long-forgotten grammar rules
• Increase clarity through proper word usage
• Upgrade the quality of your business writing

Suggested Completion Time: 60-90 minutes

What are your punctuation mistakes telling your readers? Your very credibility is reflected in every message that goes out, not to mention the statement your writing makes about your company.Who you are and what you stand for—is reflected in your documents. Take care with your written communications.

Review proper punctuation and capitalization to ensure accurate comprehension for your readers. Boost your confidence and your readers' confidence in you.You will learn how to:

• Polish and proofread your work
• Identify the most common punctuation, capitalization, and spelling errors
• Obtain resources to help you polish your documents
• Edit documents confidently